Green Up Mobile App Data Policies

The Green Up Mobile App necessarily collects some bare-minimum information from users in order to help the users of the app coordinate into teams and pickup the trash on Green Up day. Our data privacy page lists further details on data collected. However, if as a user you would like your data removed from the Green Up App database we are happy to do so.

There is no automated system for this – just volunteers helping out like with the rest of the application. We will try to respond to your requests in a timely fashion.

To make a request, please send an e-mail FROM the e-mail address used by the Green Up mobile app to greenup@greenupvermont.org with an e-mail subject line of “Green Up App data removal request.” We need you to send the request from the e-mail address for the account you want data deleted for so that we can verify it is not a request to delete data for an account you do not own. If you have lost access to the e-mail address you signed up for the Green Up App account with, then we can work through that with you on a case-by-case basis.

You may request that we entirely remove the account, or just specific data such as team associations, trash pickups, and/or messages.

If you are specifically worried about location tracking data associated with your user/profile in the app, know that the only places that that information is maintained is in the trash pickups you have recorded.

Also be aware that we do remove trash collection data, and teams, ahead of the yearly Green Up Day event to reset the scoreboard. We do not generally automatically remove user accounts / profiles from the database… though, as mentioned above, you can request your data be removed at any time.